Privacy Policy
Last Updated: January 2025
1. Introduction
Wyze Fleet Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and payment information
- Vehicle Information: Vehicle make, model, VIN, license plate, and maintenance history
- Service Information: Details about repairs, maintenance schedules, and service preferences
- Business Information: Company name, fleet details, and billing information for commercial clients
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our repair and maintenance services
- Process payments and maintain accurate billing records
- Communicate with you about services, appointments, and estimates
- Send maintenance reminders and service notifications
- Maintain vehicle service history and warranty records
- Comply with legal obligations and resolve disputes
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, parts ordering, and business operations
- Parts Suppliers: When necessary to order parts for your vehicle repairs
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our services, maintain accurate records, comply with legal obligations, and resolve disputes. Vehicle service records are typically maintained for the duration of your relationship with us and for a reasonable period thereafter.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal retention requirements)
- Opt-out of marketing communications
- Request restrictions on how we use your information
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Wyze Fleet Solutions, LLC
115 Bain Dr
La Vergne, TN 37086
Phone: (888) 258-1047
Email: info@wyzefleet.com